I have been buying and selling on eBay for seven years now.

We take great pride in the level of dedication we have for our customers, and therefore promise that we will respond to any email within 24 hours (Monday through Friday) and will ship your orders as quickly as possible.

To check the status of your order or for questions regarding a payment, please email us at jimwarden@gmail.com (you will need the auction ID number or your eBay user ID).
We encourage you to ask questions and share your concerns before you bid on or purchase an item of ours. That is why we provide a direct link in each of our auctions for you to email them to us. However, if it is an urgent matter, you may also call us at (866) 479-8170.

Customer Service can be reached Monday through Friday between the hours of 9 a.m. and 5 p.m. (EST) with the exception of weekends and holidays. PRESS to CHAT

We want all of our customers to be completely satisfied with their purchase. Therefore, all of our items come with a 14 day unconditional money back guarantee (except shipping and handling fees).

Credit Cards:
We gladly accept Visa, Master Card, American Express, and Discover through PayPal (www.paypal.com) for all auctions and eBay Stores' items. When paying through PayPal please be advised that we will only accept payments from verified accounts with confirmed addresses.  If you prefer we also accept credit card payments through BidPay (www.bidpay.com). 

Personal Checks:
Please be advised that although checks are accepted this form of payment will delay the shipping of your item until your check has cleared our bank (usually three (3) to five (5) business days).

Cash:
Do not send cash unless sent by Registered Mail. Payment must be made in U.S. dollars.

Money Orders:
We gladly accept postal money orders by regular mail and BidPay (www.bidpay.com).

Late Payment:
Regardless of the method of payment you choose, payment is considered late if not received within seven (7) days from the completion of the auction.

Non-Payment:
We comply with eBay's policies and ask that you do the same by paying for any auction that you are the winning bidder on. We will enforce eBay's Non-Paying Bidder Policy, as well as, leave negative feedback.

You will be notified once your payment is processed and as to when your product will be shipped.

Under no circumstances do we share, sell or rent any of your personal information with anyone for any reason.

We offer a 100% satisfaction guarantee and back it up by refunding your money if you aren't happy. We realize that, for whatever reason, you may not be 100% satisfied with your purchase. If that should happen, simply send us an email to jimwarden@gmail.com within 14 days of receiving the purchased item and we will issue a Return Authorization Number (required) and refund your money once we have received the item back into our inventory (a restocking fee of 15% will be applied). Shipping fees are not refundable. Refunds will not be authorized without a Return Authorization Number.